Complaints about violations of title III by public accommodations
and commercial facilities (private businesses and non-profit service providers) should be filed with the Department of Justice.
Detailed instructions for filing a title III complaint
as well as the Department of Justice address can be found at the Americans with Disabilities Act website.
You may also call the ADA Information Line (800-514-0301 [voice] or 800-514-0385 [TTY]) to ask about filing
a complaint with the Department of Justice and to order forms that can assist you in providing information about the violation.
ADA specialists are available Monday through Friday from
9:30am until 5:30pm (eastern time) except on Thursday when the hours are 12:30pm until 5:30pm. Spanish language service
is also available.
